As a Senior Product Manager , you will play a pivotal role in shaping the future of our existing core product platform and features as well as new emerging product areas (like application of AI in pharmacies). You'll work closely with our internal teams - engineering, design, customer operations - as well as with current and prospective customers of all sizes to ensure we are building what pharmacists need to work more effectively and provide better care to their community.

You will be an individual contributor with significant autonomy, ownership, and impact on the platform and throughout the company, reporting directly to the Head of Product

The responsibilities of this role include:

• Lead and drive the execution of product development projects, ensuring that they are delivered on time and within scope.
• Oversee agile project management for your cross functional team(s)
• Ensure clear internal and external communication regarding product process and timelines
• Collaborate closely with design, engineering, marketing and customer success to bring products and features to life.
• Define clear product requirements and success metrics, effectively communicating requirements in user stories with well defined acceptance criteria
• Monitor and analyze product performance against requirements/success metrics, gathering feedback from users and stakeholders to make data-driven decisions.
• Manage and prioritize your squad’s product backlog, making strategic decisions about feature development and release schedules.
• Contribute to the development of product strategy and roadmap that aligns with the company's long-term goals and vision.
• Evaluate the competitive landscape, industry trends, and market dynamics to identify opportunities for differentiation and growth.
• Engage directly with customers to gain insights and feedback

Our ideal candidate:

• Have previously worked on at least one AI, machine learning, or generative AI project that you can discuss on what your role was throughout the project and what the results were from the initiative
• Proven track record of at least 3 years as a software product manager; bonus for healthcare experience but not required.
• Proven self-starter mindset and willingness to venture outside of defined responsibilities
• Strong interpersonal skills
• Experience managing products and projects across multiple teams
• Demonstrated data-driven approach to decision-making
• Experience communicating with enterprise clients, managing expectations, understanding requirements, and getting stakeholder buy-in
• Experience running and managing customer interviews and surveys independently or with minimal support
• Proficiency in product design tools such as Figma
• Proficiency in using SQL and other data query tools is appreciated
• Expert level user of in project management tools such as Jira and agile methodology (scrum certification is a bonus)
• Clear communication skills (written, verbal, presentations, demos) with the ability to present complex ideas clearly and concisely to stakeholders of all levels and backgrounds
• Curiosity about the unknown and the desire to learn

Perks

• Flexible health benefit plan
• Full dental, vision, physical & mental health plus health spending account
• Performance development support (yearly budget for courses & conferences)

Location

We are fully remote in Canada, however, we like to plan on-site team retreats and have an office in downtown Toronto for those who want an office space to work and collaborate in!