Sr. Systems Admin
Position Overview
The Sr. Systems Admin shares responsibility for the design, configuration, management, and support of the entire technology environment. Responsibilities include all related facilities, hardware, middleware, and software used to service our environment and its subsidiaries, internal/external customers, and support teams, along with the systems used for the development, and deployment of applications hosted on virtual and physical servers. The position will be responsible for designing, implementing, and maintaining our Infrastructure, O365, Okta, Active Directory (AD), VMware, SAN, Email security, including all future services that interface with these solutions. This position will also provide backup support of network, storage, and software distribution systems.
Essential Functions
Provides full stack tier 1-3 technical support to technology teams and other business units in a 24/7/365 shop
Analyzes system logs and identifies potential issues with computer systems
Introduces and integrates new technologies into existing computing environments
Performs routine audits of systems and software
Performs capacity planning and analysis
Oversees maintenance of data center and cloud environment technology
Designs and maintains modern endpoint provisioning – Intune, AutoPilot, Win365
Installs and maintains compute infrastructure (e.g., Operating systems: Linux/Windows/AMI, Dell VxRail,
VMware, Storage, or related equipment or technology)
Applies operating system updates, patches, and configuration changes
Plans, coordinates, and installs various operating system and application software on a variety of servers
Designs, manages, and supports Internal & external DNS, DHCP, Domain Controllers, SSL/TLS Cert
Management
Designs, manages, and supports Monitoring & alerting systems
Designs, manages, and supports Backup systems
Reviews and designs automation methodologies for Infrastructure systems (e.g., Ansible, PowerShell DSC,
Terraform, Python, etc.)
Documents the configuration of the corporate technology systems and environments.
Documents, installs, and maintains software, devices, and end-user services
Analyzes, troubleshoots, and tunes system performance
Interfaces with staff assigned to applications development to maintain familiarity with application development
Adheres to corporate change management policies & procedures to meet all required SOC1, SOC2
compliance and delivers evidence and artifacts during audits
Core Competencies
Technology and Systems Knowledge
Expert level understanding and experience with Windows & Linux, Active Directory, Azure AD, Okta,
O365, DNS, AWS Cloud and security tools (e.g., Rapid7, Sophos, etc.)
Expert level understanding and experience with virtualization platforms (VMware)
Advanced level expertise with hyper-converged infrastructure and VMware
Expert level understanding of Disaster Recovery and backup systems such as AWS backup, Commvault, Veeam etc.,
Significant experience with identity and access management platforms (Okta, Azure) Business Acumen, Communication and Process Knowledge
Demonstrates a continually growing knowledge of Company’s internal business practices, processes and the
daily IT operational needs of the users
Builds excellent working relations with all IT colleagues and users, works effectively with department and
executive management, and maintains a professional relationship with outside clients
Clear and concise communication with both technical and non-technical stakeholders and is comfortable in
group or small team settings
Good written communication skills
Planning, Organizing, Prioritizing, Delivering
Effectively plans and organizes daily work following priorities set by the management and service desk tickets when appropriate
Demonstrates strong follow-up and follow-through skills in ensuring timely completion of projects and end user support
Self-starter who actively takes responsibility to resolve technical problems but also knows when to ask
questions to avoid major delays in delivery of work product
Requirements
6+ years of work experience in Systems Engineering and Architecting
6+ years of experience supporting Linux and Windows environments
6+ years of recent server/AD/O365/Okta
6+ years of experience supporting enterprise-grade storage products
Ability to create clear documentation and draw effective diagrams
Bachelor’s degree in relevant field or equivalent work experience
Cloud experience with a focus on AWS
AWS/Azure certification is a plus
Network knowledge is a plus
Experience in the Entertainment Industry a plus
Occasional travel required to support remote offices and data centers
Physical Demands
SEDENTARY - Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or
constantly to lift, carry, push, or pull. Involves