View all jobs
Site Reliability Engineer
Remote, Canada · Computer/SoftwareSenior Site Reliability Engineer
Position Overview
We are a mid-size entertainment company delivering captivating digital experiences to millions of customers worldwide. Our IT organization powers the infrastructure and systems behind our cutting-edge payroll and accounting applications. We are seeking a Senior Site Reliability Engineer (SRE) to enhance the performance, scalability, and reliability of our infrastructure and help bring our next-generation solutions to life.
As a Senior Site Reliability Engineer, you will ensure the reliability and scalability of our Infrastructure. You will leverage your skills in cloud technologies, infrastructure operations, Kubernetes orchestration, application development, database administration, Oracle E-Business Suite (EBS), and maintain robust infrastructure that supports business-critical platforms. This role will also involve collaboration with cross-functional teams to implement engineering best practices, monitoring and automation while exploring opportunities to enhance operations with emerging AI technologies.
Key Responsibilities
Required Technical Skills
Position Overview
We are a mid-size entertainment company delivering captivating digital experiences to millions of customers worldwide. Our IT organization powers the infrastructure and systems behind our cutting-edge payroll and accounting applications. We are seeking a Senior Site Reliability Engineer (SRE) to enhance the performance, scalability, and reliability of our infrastructure and help bring our next-generation solutions to life.
As a Senior Site Reliability Engineer, you will ensure the reliability and scalability of our Infrastructure. You will leverage your skills in cloud technologies, infrastructure operations, Kubernetes orchestration, application development, database administration, Oracle E-Business Suite (EBS), and maintain robust infrastructure that supports business-critical platforms. This role will also involve collaboration with cross-functional teams to implement engineering best practices, monitoring and automation while exploring opportunities to enhance operations with emerging AI technologies.
Key Responsibilities
- Infrastructure as Code: Develop and maintain automated infrastructure provisioning with Terraform for hybrid cloud environments.
- Cloud Expertise: Design and manage robust multi-cloud environments using AWS and Azure, with a focus on optimizing Kubernetes clusters (EKS and AKS).
- Oracle E-Business Suite (EBS): Support, optimize, and ensure the reliability of Oracle EBS deployments, integrating it with other IT systems to maintain smooth business operations.
- Operating Systems Management: Administer and optimize Linux (RHEL) and Windows Server environments to ensure high availability and security.
- Application Performance: Collaborate with development teams to enhance applications built on React, Node.js, .NET, C#, and Java for reliability and performance.
- Networking & Security: Leverage advanced AWS networking skills to implement secure and scalable architectures, including VPC design, load balancing, and advanced routing.
- Database Optimization: Monitor and tune database performance and manage relational and NoSQL databases to support high-traffic entertainment services.
- Monitoring & Troubleshooting: Implement observability tools and proactively address performance issues using platforms like Prometheus, Grafana, Splunk, or CloudWatch.
- Incident Response & Automation: Lead incident management, postmortem reviews, and automation efforts to prevent recurrence and improve overall resilience.
- Cross-Team Collaboration: Work closely with developers, system administrators, and security teams to align infrastructure needs with business and technical goals.
Required Technical Skills
- Expert-level knowledge of Terraform for infrastructure automation.
- Hands-on experience managing Azure Kubernetes Services (AKS) and AWS Kubernetes Services (EKS) clusters.
- Advanced knowledge of AWS and Azure cloud ecosystems, including networking, security, and cost optimization.
- Proficiency in Linux (RHEL) and Windows Server environments.
- Proven experience supporting and optimizing Oracle E-Business Suite (EBS) in a complex IT environment.
- Proven application development experience with React, Node.js, .NET, C#, and Java.
- Strong database administration and performance-tuning skills for both relational (e.g., MySQL, PostgreSQL, MSSQL) and NoSQL (e.g., DynamoDB, MongoDB) databases.
- Advanced networking skills, including VPC design, transit gateways, and hybrid cloud connectivity.
- Expertise in monitoring, logging, and troubleshooting tools like NewRelic, Prometheus, Grafana, Splunk, CloudWatch, and others.
- Strategic thinking to design scalable and reliable systems for high-demand entertainment platforms.
- Strong collaboration and mentorship abilities to guide teams in adopting SRE best practices.
- Excellent communication skills to work with technical and non-technical stakeholders.
- Adaptability to a fast-paced, dynamic environment.
- Experience with AI-powered Operations (AIOps) to automate troubleshooting and predictive maintenance.
- Experience in high-traffic or live-streaming applications.
- Certifications such as AWS Certified Solutions Architect or Azure Solutions Architect Expert.
- Familiarity with industry-specific compliance standards, e.g., SOC 2, GDPR.