Technical Architect Overview: Org-wide technical leader focused on architectural standards, platform scalability, and delivery quality
The Technical Architect is responsible for shaping our architectural direction across a portfolio of clients and engagements. This role sets and enforces platform best practices, ensures scalability and sustainability of solutions, and serves as a strategic advisor to project teams, delivery leadership, and clients. Technical Architects operate across pods and domains, guiding high-stakes decision-making, reducing technical debt, and driving innovation through codified patterns. They mentor architects and lead developers, advocate for systemic quality improvements, and anticipate platform risks before they impact delivery.
Core Focus Areas:
• Defining and evolving our architectural standards and solution design frameworks
• Leading platform-level design decisions that impact data models, integrations, security, and performance
• Providing architectural oversight across multiple pods or programs, ensuring consistency and reuse
• Mentoring Solution Architects and Lead Developers, especially on cross-functional design and delivery risks
• Guiding tradeoff decisions in high-complexity engagements and supporting delivery teams in risk mitigation
• Partnering with operations, internal tooling, and product teams to ensure delivery architectures align with internal systems
• Advocating for innovation and emerging Salesforce patterns that strengthen our delivery capabilities
You will be responsible for customizing, developing and supporting solutions on the Salesforce platform. You will be responsible for:
Working directly with clients and project managers to understand customer requirements, articulate and design solutions as well as estimating the level of effort required for proposal purposes
Building solutions on the Salesforce platform using Lightning, Apex and Visualforce