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Senior Infrastructure Engineer

  • Remote, Canada or US
  • Computer/Software

Description

Responsibilities:

  • Support and document IT infrastructure systems, ensuring stability and performance.

  • Comprehend and manage system architecture involving servers, databases, APIs, load balancers, firewalls, networking, and SAN.

  • Build, configure, and maintain virtualized environments using Hyper-V and/or VMware.

  • Administer Windows Server environments including patching, performance tuning, and security hardening.

  • Manage Active Directory (on-prem and Azure AD) and user provisioning tasks.

  • Design, implement, and own automation scripts using PowerShell and infrastructure-as-code tools like Ansible or Terraform.

  • Oversee backup processes at various levels—VM snapshots, OS-level, and SAN-level.

  • Monitor system health and performance using appropriate logging and monitoring tools; respond to incidents and perform triage effectively.

  • Use code management repositories (e.g., GitHub, Azure DevOps) for infrastructure configuration and deployment.

  • Contribute to SCRUM or Agile processes by delivering infrastructure-related tasks and improvements.

  • Lead projects from design to completion with minimal supervision and guide junior engineers through mentorship and knowledge-sharing.

  • Participate in on-call rotation and provide timely resolution to critical infrastructure issues.


Qualifications:

  • 3+ years of experience in systems engineering or infrastructure management.

  • Strong understanding of IT system components: servers, databases, APIs, networking, firewalls, load balancers, SAN.

  • Proficiency in Windows Server administration, including patching and security best practices.

  • Hands-on experience with virtualization technologies such as Hyper-V and/or VMware.

  • Solid experience with Active Directory and Azure Active Directory.

  • Experience using and managing infrastructure with Ansible or Terraform.

  • Familiarity with scripting languages (PowerShell preferred); capable of reading, writing, and executing scripts.

  • Working knowledge of system monitoring tools and techniques.

  • Experience with backup technologies and methodologies.

  • Proficiency with code repositories like GitHub or Azure DevOps.

  • Strong troubleshooting skills and the ability to resolve complex technical issues.

  • Effective communicator and team collaborator within Agile/SCRUM environments.

  • Availability for on-call support as required.