Senior Software Engineer, Platform Engineering

Our client builds North America’s leading clinical decision support tool for mental healthcare providers. They are a mission-driven innovator rooted in research and building the tools to support the emergent clinical category they are creating. They currently serve >350 healthcare organizations and tens of thousands of clinicians delivering care in clinics, hospitals, campuses and workplaces. The company also serves regional health systems by providing population-level insights and bolsters continuity of care by making patient data on the platform portable to a variety of care providers and program admnistrators.

The company is ~8 years old and growing at a measured pace, in line with revenue, with minimal reliance on outside capital and no traditional venture investors. They have taken funding exclusively from their incubator, accelerator and a mission-aligned fund of high-net-worth family offices. The mission was inspired by personal experiences with the shortcomings and inconsistencies in mental healthcare practice and the founders are dedicated to improving the quality of care within these systems.

The company is ~65 total team members and as a Senior Platform Engineer, you will join an R&D organization of ~35 team members (with ~10 in product and design, ~20 in software engineering and ~5 in adjacent functions like data analysis, solutions engineering and support engineering). The teams are organized into 5 cross-functional pods focusing on platform, core clinical solutions, data and insights, integrations and population health. The opportunity became available to backfill the role of a platform team member who has been moved to the data and insights team.

They are a small, growing, remote-first team and successful engineers tend to be scrappy, effective communicators who take initiative, clarify requirements, and work cross-functionally with a steady eye on high-level business requirements and constraints.

Key responsibilities 

• Software engineering: Developing and shipping new features and improvements to the platform with a focus on common platform features in identity, access control and user management

• DevOps empowerment: Improving and maintaining the tooling that streamlines the developer experience and enables safe, frequent deployments while championing a culture of productivity and operational efficiency

• Monitoring & incident response: Proactively monitoring the system, participating in the on-call rotation, and managing errors to ensure smooth platform performance

• Cross-functional collaboration: Leveraging agile rituals to partner closely with product, design, operations and go-to-market teams throughout the discovery, planning, refinement and delivery phases of the SDLC

• Adaptability & innovation: Keeping abreast of emerging technologies and industry trends; experimenting with new tools and approaches to ensure that the team’s technology choices remain efficient, current, and well-suited to the mission and customer needs

Tech stack

• Back-end: Python/Django, PostgreSQL, Redis

• Cloud Providers: AWS, GCP, Aptible

• Infrastructure as Code / Containerization: Terraform, Docker, Kubernetes

• Monitoring & Observability: New Relic, Sentry, Datadog

Your know-how

• You have 3+ years of experience that encompasses both platform engineering and full-stack web development responsibilities

• You have experience working with or within a platform engineering team, delivering solutions that accelerated product velocity and improved the developer experience

• You have experience building ​​high-availability distributed systems, including infrastructure, web services, horizontally scalable systems, and performance optimization

• You have experience writing clean, maintainable, object-oriented code and leveraging robust testing strategies

• You have a contagious growth mindset and persistently seek opportunities to improve yourself, the team, products and processes in a scaling business

• You have an excellent command of English

It’s a bonus if

• You have a bachelor’s degree in computer science, software engineering, or a related technical discipline

• You have experience working on enterprise-grade software that handles sensitive data

• You have previously served in a business that faces healthcare or other industries

• You have experience building or scaling a B2B SaaS startup

• You have an acute interest in mental healthcare or health technology