Our client is an all-in-one gifting platform, using the power of experience and delight to connect people around the world. They help companies send out a digital gift experience that's both personal and scalable, delighting people at companies such as Uber, Microsoft, Zoom and Salesforce.
They are looking for a seasoned design leader to support the growing product organization in building the future of gifting. You will help craft a clear vision, processes and design strategy for the entire suite of products, creating delightful and intuitive end-to-end experiences. You will lead and mentor our growing Product Design, User Research and Content Design teams, building a world-class design organization that puts the customer first.
The ideal candidate is a dynamic, influential team leader who possesses a well-rounded design background as well as emotional intelligence and deep commitment to our culture and values.
What will you be doing?
Oversee all facets of product design for your team (UX, UI, UXR) and maintain a consistently high bar of quality for their work
Guide, mentor, and cultivate a team culture where curious, growing designers can grow, take ownership of and do their best work
Lead your team and colleagues through all phases of the design process including: distilling data and research insights, leading group ideation sessions, conducting design reviews, and providing design support through final implementation
Help establish robust design systems and standards that ensure creative excellence across audiences, geographies and channels
Work closely with other functional leaders in product, engineering, and research to prioritize, plan, and track product initiatives and outcomes
Foster highly collaborative working relationships between the design team and members of product, engineering, and marketing teams to deliver a seamless, unified experience to our customers
Always be a vocal advocate for our customers and possess a strong understanding of how data and qualitative research inform building outstanding products
Be hands-on and capable of rolling up your sleeves to work with product and engineering teams to build digital experiences that capture the essence of gifting
Operate at a rapid pace while never compromising the craft and ensure quality output in everything we build for customers
7+ years of proven experience in designing and building user-facing digital products at scale
4+ years of leading product design teams
Demonstrated history of driving impact through UX solutions to meet key company OKRs and business metrics
Experience working with (or managing) remote or distributed teams
Excellent communication skills and ability to articulate a design vision to any audience within the organization