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Technical Marketing Manager

Remote, Ontario · Computer/Software
We’re looking for an experienced, versatile and talented Technical Marketing person to join our team. You will be working with our customers, partners and cross functionally with our business development, product management and engineering teams to develop and showcase compelling proof points and product demos that tell a clear story to customers to ensure that our customers’ AI workloads are ported and running efficiently on our products Also, you will be an evangelist - building and showcasing demonstrations that get our customers and our business development people excited and inspired.

The role:

    • Your goal is to wow our customers with demonstrations of Untether AI’s benefits and support those customers in the realization of those benefits.
    • You will be working with customers, partners and the media in ways such as:
    • Work with product marketing to ensure accurate messaging
    • Create demos and other compelling proof points
    • Train customers on our systems, hardware and software
    • Present technical sessions and demos
    • Provide technical insights in media engagement (media briefings)
    • Work closely with customers to technically support them through the sales process 
    • Become a trusted technical advisor and provide customer support on all silicon and software questions
    • Be the bridge between customers and engineering
    • Validate customer deliverables
    • Setup customer portal for SW downloads and trouble tickets
    • Gather requirements for customer projects
    • Understand customer goals for their system and how our software and hardware fits into that
    • Travel to customer sites when needed
    • You will be working with product, business development and engineering in ways such as:
    • Be an internal customer advocate and being the interface to engineering
    • Create technical documentation and collateral such as data sheets, user guides, training materials and technology white papers
    • Collaborate with the product team to define hardware and software product requirements
    • Champion the software quality of experience via end to end tool flow via product testing, determining quality of results targets with software engineering, reviewing and editing product documentation and being part of the decision making process on release readiness
    • Run MLPerf and other networks in tool simulation and on end-user boards
    • Understand/run alternative tools to understand best-in-class practices


    • Hands-on knowledge of AI training and inference
    • Proficiency in Python, TensorFlow, Pytorch, Linux, and scripting
    • Strong knowledge of neural network architectures, including those for object detection, natural language processing, and semantic segmentation
    • Ability to understand and explain hardware and software architecture at a high level
    • Experience with bringing up, testing and debugging embedded hardware and software 
    • Ability to interface between customer and engineering - translating customer asks to engineering requirements and technical features into customer benefits
    • A passion for sharing and collaboration.
    • Team first bias.
    • Strong communication skills

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