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Cisco Solution Architect

Markham, Remote · Computer/Software

Are you passionate about applying leading technologies to business, education, and government workplaces that are more mobile, social, visual, and virtual? We’re looking for a Solution Architect skilled in Collaboration and Enterprise Networking to join our team in Canada and the US. You should have a strong track record of designing solutions that enable advanced collaboration mechanisms across customer environments. In this pre-sales role, you will work with our clients, account executives, and engineers to understand business requirements, design architectures, and deliver professional proposals.

Key Responsibilities:

  • Provide pre-sales support for Collaboration opportunities & solutions.
  • Provide pre-sales support for Enterprise Networking related opportunities & solutions.
  • Understand client’s infrastructures and business needs and provide expertise and consulting on Collaboration solutions.
  • Provide internal assistance on Collaboration solutions, product plans and roadmaps.
  • Conduct in-person and virtual (WebEx / Video) presentations to clients.
  • Work closely with inside & outside account management teams to develop & drive business.
  • Coordinate hardware and software quotations with account teams.
  • Develop and deliver scopes of work, hour/cost estimates, professional proposals, and design documentation.
  • Provide management and account team oral and written reports on the client’s needs, problems, interests, market situations, competitive activities, and potential for new products/services.
  • Gain knowledge about products, applications, technical services, market conditions, competition, and technology trends through research, partner technical experts and customer feedback.


  • Bachelor’s degree
  • CCIE for Routing / Switching and Collaboration/ Security
  • Five years of consulting or pre-sales experience
  • Five years experience with Collaboration technologies such as but not limited to Cisco, Webex, Zoom, or other UCaaS solutions).
  • Ten years experience with one or more areas of LAN/WAN/Wireless, Data Center Switching, or Software-Defined Networking preferred.
  • Thorough knowledge of Cisco infrastructure and best practices.
  • Solid interpersonal and presentation skills, including client-facing consulting skills.
  • Strong oral and written communication skills

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