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Manager, Cloud and Devops
Remote, Canada · Computer/SoftwareJob Summary
The Manager, Cloud & DevOps is primarily responsible for guiding the cloud team in the management of our cloud resources and automation of our processes and practices. The Manager, Cloud & DevOps is in charge of evaluating upcoming work, assessing scope and feasibility of projects, and ensuring that the team is working to complete all projects in a timely fashion. The Manager, Cloud & DevOps is ultimately responsible for ensuring the uptime of our applications in production and driving workload optimizations through the department. The Manager, Cloud & DevOps will work with the Director of Technology Operations to determine priorities and task assignment among the department.
All activities must follow Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.
Essential Functions
- Manage a large-scale production environment with multiple workloads at varying cloud maturity levels
- Oversee the automation of infrastructure, pipelines, and processes to reduce toil and improve operational excellence
- Manage and mentor Cloud & DevOps employees
- Drive Cloud & DevOps projects to completion
- Drive and implement organizational improvements throughout the team
- Partner with Product & Development to ensure we are delivering scalable, reliable solutions
- Communicate with all levels of the organization, often balancing competing priorities
- Drive incident response and manage 24/7 on-call rotation
- Estimate effort and timeline on projects as designed
- Lead and coordinate projects independently
- Architect and design solutions to complex systems
- Evaluate advanced issues for customer-impacting issue resolution
- Demonstrate a degree of knowledge throughout all Nextech products and technologies
Minimum Requirements
- 2+ years of experience as an operations leader/people manager of cloud and/or DevOps focused teams
- 5+ years of production cloud and/or DevOps experience
- 2+ years of experience with the Microsoft tech stack (.Net, IIS, SQL Server, etc)
- Experience managing a 24/7 on-call rotation
- Ability to deep dive into technical challenges, architect solutions and get hands-on
- A passion for operational excellence, the ability proactively identify and resolve issue and a love of automation
- An understanding of what DevOps should truly mean to a strong, cross-functional team
Preferred Qualifications
- Demonstrated success building and leading teams
- Proven track record of identifying scaling issues and operational risks before they become a problem
- Experience with Agile engineering practices
- Experience working in software development
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