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Business Systems Analyst - Financial Technology Services

Toronto, Ontario · Computer/Software
A career within Technology Strategy services will provide you with the opportunity to help organizations develop strategies that transform their technology capabilities and solve their most critical challenges. We focus on building technology enabled and Agile operating models, planning their new enterprise architecture into a differentiating capability system that helps them win in the market, leveraging digital analytics to enhance the customer experience, optimizing business operations, and using modern management techniques such as robotic Process Automation and next generation sourcing strategies to help our clients get fit for growth.

Consultants in our Financial Services industry aligned team enable banks, insurers and other financial institutions to innovate, improve and achieve high performance. You’re joining a team that will challenge you and invest in your professional development. You’ll get a chance to work with a high performing team that helps clients through a range of services including strategy and operations, business transformation, customer experience, and risk and regulatory consulting. The practice is tight-knit, entrepreneurial, and where everyone is expected to make an impact in a space of significant investment and growth

Purpose-led work you’ll be part of

As a Financial Services Technology Business Systems Analyst, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:
• Support the Financial Services strategy and transformation programs, focused on Retail banking and channels (digital and contact center focus)
• Gather and analyze client information and develop data-driven insights to support the development of platform and channel business and technology strategies
• Understand the client’s business and technology strategy and operations through research, interviews, formulating and testing hypotheses
• Work within Agile product teams and participate in Agile ceremonies, tolling and development
• Work directly with clients and stakeholders to understand client architecture and to support Agile development activities in the role of business system analyst or data analyst
• Gather and prioritize technology requirements: non-functional requirements, build process flows, sequence diagrams, data dictionaries and contribute to system architecture diagrams
• Write detailed technical documentation including but not limited to API documentation, data documentation, NFR testing documentation, technology blueprints, etc
• Build and maintain effective, trusting and collaborative client relationships at multiple levels
• Outside of project work, you will collaborate with our leaders to create compelling client proposals, white papers, thought leadership and point of view pieces, which investigate industry challenges and how technology can be used as a solution
• Contribute to building a strong and sustainable culture through effective employee engagement, mentoring and coaching team members through timely, meaningful verbal and written feedback

Experiences And Skills You’ll Use To Solve
• Exposure to technology strategy and management
• Experience with Agile, Scrum, SAFe, and Kanban methodologies
• Experience with a Financial Services firm or an internal consulting group
• Knowledge of one or more business domains within Retail or Commercial banking
• Experience with technology domains including and not limited to: Process Automation; Digitization; Full Stack Software Delivery; and experience with Cloud migration and Data strategies
• A proven track record of successful project completion, including experience working with technology and business stakeholders to design process flows and sequence diagrams, write technical requirements, build API documentation, collaborate with development and testing teams, contribute to system architecture designs, and lead technical estimation sessions
• A critical thinking mindset, able to solve technology problems with logical solutions
• An organized worker capable of navigating changing project conditions, pressing deadlines, identify and resolve risks, and collaborate with team members
• Enthusiasm for our community by fostering our culture through various initiatives, pursuing new business opportunities, and developing external facing research and articles
• A demonstrated commitment to valuing differences and working alongside diverse people and perspectives
• An ability to travel to client sites across Canada

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