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Senior Business System Analyst

Toronto, ON · Information Technology
Senior Business System Analyst

The Sr. Business Systems Analyst (Sr. BSA) plays an integral role in the delivery of high-quality solutions that meet our clients’ vision and objectives. The ideal candidate is a passionate, highly-analytical, personable and goal-oriented individual who seeks to make significant positive contributions to the firm.

The successful candidate will perform the following tasks:

Service Delivery
  • Review profiles of assigned projects to determine BSA scope of work and estimated work effort
  • Complete required BSA deliverables within set timelines, activities and deliverables may include:
  • Document solution requirements in the form of functional and non-functional documents
  • Conduct business process re-engineering/modeling
  • Assist with the creation of vendor evaluation documents for procurement purposes
  • Creation of governance process documents
  • Document data mapping and conversion rules for data migration projects
  • Communicate requirements to interested parties e.g., technical and business stakeholders
  • Complexity of assigned projects – Medium to High

Mentorship and Continuous Improvement of BSA Service
  • Mentor business systems analysts and other employees who are interested in learning more about the role
  • Contribute to the development and maintenance of processes, procedures, standards and tools for the BSA service

Knowledge of the Business Domains
  • Work closely with business stakeholders to gain an understanding of their needs and to translate their needs to solution requirements

  • 5-7 years of experience in a business analyst or business systems analyst role
  • Familiarity with a project management environment dealing with end-user and infrastructure systems, working effectively in a team-based environment with situations involving rapid change, shifting priorities and/or simultaneous demands
  • Ability to develop strong working relationships and to communicate effectively with business and IT stakeholders
  • Excellent interpersonal, communication and facilitation skills
  • Solid and proven analytical, problem solving and time management skills
  • Experience with enterprise application systems an asset (e.g., CRM, HR, Finance, etc.)


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