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Technology Director, Financial Services

Toronto, Ontario · Computer/Software

Job Description & Summary

A career within Technology Strategy services, will provide you with the opportunity to help organizations develop strategies that transform their technology capabilities and solve their most critical challenges. We focus on building technology enabled and agile operating models, planning their new enterprise architecture into a differentiating capability system that helps them win in the market, leveraging digital analytics to enhance the customer experience and optimizing business operations, and using modern management techniques such as robotic process automation and next generation sourcing strategies to help our clients get fit for growth.

Consultants in our financial services industry aligned team enable banks, insurers and other financial institutions to innovate, improve and achieve high performance. You’re joining a team that will challenge you and invest in your professional development. You’ll get a chance to work with a high performing team that helps clients through a range of services including strategy and operations, business transformation, customer experience, and risk and regulatory consulting. The practice area is a highly collaborative and entrepreneurial work environment and is an area of significant investment and growth for the firm.



Purpose-led work you’ll be part of

As a Finance Technology Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

  • Support the financial services strategy and transformation programs, focused on retail banking and channels such as branch, digital and contact centers

  • Gathering and analyzing client information and develop data-driven insights to support the development of platform and channel business and technology strategies

  • Understand the client’s business and technology strategy and operations through research, interviews, formulating and testing hypotheses

  • Knowledge and experience of end-to-end SDLC, including waterfall and agile development methodologies.

  • Gather and prioritize business and technology requirements

  • Knowledge of program and project management process, tools and ceremonies

  • Deliver client projects on time and within budget, utilizing tested Project Management methods, exceeding client expectations through outstanding team performance and stakeholder management

  • Work directly with clients to integrate People, Process and Technology components into meaningful, value added solutions

  • Build and maintain effective, trusting and collaborative client relationships at multiple levels

  • Collaborate with team members at various levels to lead and develop compelling client proposals, white paper, thought leadership and point of view, describing the business challenge and proposed business and technology solutions, scope, risks and dependencies

  • Contribute to building a strong and sustainable culture through effective employee engagement, mentoring and coaching team members through timely, meaningful verbal and written feedback



Experiences and skills you’ll use to solve

  • Significant experience within Technology management, and / or strategy

  • Prior work experience with a Tier-4 financial services consulting firm, financial institution or an internal consulting group

  • Strong understanding of one or more business domains within Banking or Insurance verticals

  • Hands on experience with technology domains including but not limited to enterprise architecture, Cloud deployment and migration, - DevOps, Application development and delivery, and automation.

  • A proven track record of successful delivery engagements and a demonstrated ability to manage client communications, expectations, and overall team success

  • Exceptional business and technical acumen and  good problem solving skills

  • Ability to take a proactive and logical approach to gather data, and synthesize complex constructs clearly and effectively

  • Ability to develop and nurture genuine relationships rooted in trust with client and cross-functional teams

  • Ability to thrive in an environment of pressing deadlines and changing conditions

  • Excellent written and verbal communication skills to articulate new ideas

  • Willingness to take initiative and assume responsibility

  • A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard

  • Ability to travel to client sites across Canada, as necessary and required


Why you’ll love about us:
We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This purpose-led work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. 

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